With its beautiful beaches and tropical climate, Hawaii is one of the world’s top destinations for tourists seeking relaxation and indulgence. Hospitality here is also exceptional, rooted in the local culture that strongly emphasizes taking care of visitors.
Given the Aloha state’s water quality challenges, ensuring tourists always have access to clean water is a key aspect of Hawaiian hospitality. Fortunately, hospitality businesses can rely on water filtration systems to elevate guest experiences.
The Link Between Water Quality and Customer Experience
A recent study by the American Hotel & Lodging Association (AHLA) revealed that 81% of travelers consider cleanliness the most important factor when choosing a hotel.
Most of them factor water quality into their decision-making process. As such, hotels that provide clean, pure water are more likely to benefit from repeat business and positive reviews.
Below are some key reasons why providing pure, filtered water is essential for hospitality businesses in Hawaii:
First Impressions
In business, the first impression can mean the difference between a one-time visit and a loyal customer. For hotels and restaurants, a first impression could be as simple as the quality of water served to guests upon check-in or arrival.
Health and Safety
Hawaii’s public water system is known to have high levels of contaminants due to the state’s volcanic geology and agricultural activities.
The most prevalent pollutants include chlorine (introduced during purification), heavy metals, and microbial pathogens. If guests consume this water, they may experience health issues such as gastrointestinal problems, which would hamper hospitality efforts.
Sustainable Practices
According to the Booking.com 2023 report on sustainable travel, 80% of travelers consider sustainability when making travel decisions.
Investing in a water filtration system reduces the use of plastic water bottles and supports sustainable practices. Appealing to eco-conscious travelers can boost the brand image of Hawaii hospitality businesses.
Benefits of Water Filtration for the Hospitality Industry
The hospitality industry heavily depends on water quality for various purposes, including cooking, cleaning, and guest consumption. As such, businesses that maintain high standards of water quality have a lot to gain, including the following:
Improved Guest Experience
Like any other sector, clients in the hospitality industry demand value for their money. This includes clean, safe drinking water free from odors and unpleasant tastes. Establishments that uphold high water quality standards by investing in reliable water filtration systems are likelier to have happy guests.
Cost Savings
Every business aims to maximize profits, which means reducing overhead costs. In the hospitality industry, drinking water constitutes a significant portion of operational costs, and relying on bottled water can affect the bottom line.
Businesses that invest in water filtration systems may make a substantial upfront investment, but they will save significantly in the long run.
Also, these systems prevent damage to plumbing systems and water appliances due to scaling from hard water, which means less maintenance and replacement costs.
Meeting Health Standards
The hospitality industry is heavily regulated, so businesses must adhere to strict health and safety standards. Failure could lead to legal repercussions, including hefty fines or business closure.
Water used in guest consumption and food preparation must meet high-quality standards to ensure the safety of guests and employees. This is easy to achieve with a reliable water filtration system.
Promotes Environmental Sustainability
There’s a growing trend in corporate responsibility, where every business has a role in promoting environmental sustainability. While many businesses embrace sustainability initiatives for regulatory requirements and ethical considerations, these efforts can also help with consumer demand and cost savings.
One way for hospitality businesses to promote environmental responsibility is by reducing the use of plastic water bottles. This reduces waste and carbon footprint from producing and transporting said bottles.
The Future of Hospitality: Leading With Water Purity
People are becoming more aware of the food and drink they consume. Also, consumer demand is shifting in favor of businesses prioritizing sustainability and environmentally friendly practices.
Water filtration systems allow hospitality businesses to meet the above expectations while improving guest experience and reducing overhead costs.
Advancements in technology have made water filtration systems more affordable and efficient in addressing water quality issues.
Business owners can choose between reverse osmosis, ultraviolet purification, and deionization technologies. These systems may also include upgrades such as PH & alkaline booster, natural coconut finisher, and ozone oxygen injection.
Elevate Your Customer Experience With Hawaiian Cool Water
As a locally owned and operated business, Hawaiian Cool Water is committed to helping the local community with its water quality and environmental sustainability efforts. It offers state-of-the-art water filtration systems that are well-suited to meet the high standards of the Hawaii hospitality industry.
Contact Hawaiian Cool Water today to give your hospitality business a competitive edge.
